Adomac Hair, customer satisfaction is our top priority. We carefully inspect all products before shipping to ensure quality and accuracy. However, if you are not completely satisfied with your purchase, we offer returns or exchanges under specific conditions.

Returns or exchanges are accepted within 7 days of delivery, provided the product is unused, unaltered, and returned in its original packaging. Due to hygiene and safety reasons, used hair products cannot be returned or exchanged. Customized, altered, or clearance items are also non-refundable.

To initiate a return or exchange, customers must contact our support team first with their order number and reason for return. Unauthorized returns will not be accepted. Once approved, customers are responsible for return shipping costs unless the product received was damaged, defective, or incorrect.

Refunds, when applicable, will be processed after the returned item has been inspected. Please allow several business days for the refund to reflect in your original payment method.

Adomac Hair reserves the right to refuse returns that do not meet our policy requirements.